Landlord service levels

Fully Managed (20.4%)
Rent Managed (13.2%)
Tenant Introduction (13.2%)
What's included in Fully Managed (20.4%):
What's included in Rent Managed (13.2%):
What's included in Tenant Introduction (13.2%):
Fully Managed (20.4%)
Rent Managed (13.2%)
Tenant Introduction (13.2%)
A free valuation and recommendations to maximise income
Prepare full colour property details with internal and external images
Advertising your property on our website and major property portals including Rightmove and Zoopla
Full colour local magazine advertising
Email and SMS text alerts to registered potential tenants
Accompanied viewings
Full tenant referencing
Advise on issues of compliance
Collect 6 weeks security deposit
Collect first month rent in advance
Provide tenant with future rental payments
Rent arrears management
Payment by BACS once funds are received from tenant avoiding delays
Provide details HMRC compliant monthly statements
Negotiate renewal at end of fixed term and advise on annual rent increases
Annual gas safety check and boiler service
Transfer of utilities
Arrange and manage all repairs, maintenance and emergency work through approval contractors
Regular property inspections including detailed report
Right to rent qualification
Arrange an end of tenancy check out report and negotiate any issues which arise
Represent landlords where a deposit dispute is raised
Service of legal notices and where necessary provide court representation
Provide tenants with basic household/housekeeping advice

Landlord charges - Pre Tenancy Preparation

Administration Fee (includes full referencing of all named tenants and guarantors)£480 per tenancy
Administration Fee (no referencing conducted/disclaimers signed)£450 per tenancy
Renewal Administration Fee (covers the preparation and issuing of Tenancy Agreement)£72 per extended term
Change of Sharer Administration Fee£120 per occupant

Landlord charges

Additional charges which may be applicable to some landlords

Accounting and Property Management


Duplicate statement£7.20 per statement
Annual income and expense statement£66 per statement
Miscellaneous letters for tax purposes£30 per letter
Court hearing attendance£66 per hour or £438 per day
Document preparation for TDS adjudication£342
Gas/Electrical safety test arrangement£42 in addition to the contractor's invoice
Void period property management£96 per month
Additional inspection requests£48 per visit
Refurbishment report and quotations£132 per report
Project arrangement fee£300 per project plus 12% of overall cost
Consultancy on request£48 per hour, plus travel and other reasonable expenses and costs
Non Resident Landlord accounting

£81 per quarter for tax retention and completion of the

documentation required by the Centre for Non Residents HMRC

TPS Deposit Registration Fee£78 per tenancy term
Land Registry search£7.20 per search of unable to provide proof of ownership
Check in inventory and check out£341 to £662 per tenancy (depending on property size)
Check in and check out (no inventory conducted) £296 to £592 per tenancy (depending on property size)