Estate agency industry regulations

      

The Property Ombudsman (TPO)

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.

https://www.tpos.co.uk/

  

ARLA Propertymark

Lauristons display the ARLA propertymark protected logo. This aims to offer better protection for their clients. Members are also subject to Propertymark Conduct and Membership Rules and disciplinary procedures with sanctions for those who fall below the expected standards. Anyone using an agent displaying the Propertymark Protected logo will be confident that their agent is guiding them on their property journey.

See certificate

Find out more

Find out more about Propertymark's accounting rules